FAQ

Who is YUMIS designed for?

YUMIS is designed for modern women aged 18–45, including urban Indian professionals and global Indian women seeking timeless, premium-quality clothing that balances style, comfort, and everyday wearability.

 

Where is YUMIS made?

YUMIS is a proudly Made in India brand. Every piece is designed and crafted in India, then shipped worldwide so women across the globe can experience contemporary Indian fashion.

 

Does YUMIS ship internationally?

Yes. YUMIS ships worldwide. Shipping charges and any applicable customs duties are calculated at checkout based on your delivery location.

 

How long does delivery take?

Orders within India are typically delivered within 5–7 working days. International orders may take up to 15 working days, depending on your location and local customs clearance.

 

How do I track my order?

Once your order is placed, you'll receive a tracking link via email and SMS. You can also visit the My Orders section on our website at any time to check the latest status of your delivery.

 

What is YUMIS's return and exchange policy?

We want you to love what you order. If something isn't quite right, we offer easy returns and exchanges. Simply ensure the item is unworn, unwashed, and returned in its original condition with all tags attached.

 

How do I return or exchange a product?

It's simple. Visit the My Orders section on our website, select the item you'd like to return or exchange, and follow the steps provided. If you need any assistance, our team is always happy to help.

 

When will I receive my refund?

Once we've received and inspected your return, we'll initiate your refund within 48 working hours. The amount typically reflects in your account within 3–4 working days, depending on your bank or payment provider. You'll receive a confirmation email once your refund has been processed.

 

How do I find my size?

Every product page includes a detailed size guide with measurements to help you find the best fit. We recommend comparing your measurements with the size chart before placing your order.

 

What payment methods do you accept?

We accept all major online payment methods, including UPI, net banking, debit cards, credit cards, and international payments through Razorpay and PayPal.

 

How do I get in touch with YUMIS?

You can reach us at contact.yumis@gmail.com. Our team typically responds within 24–48 business hours, Monday to Saturday.